Refund policy

Returns

• Eligibility: You can return items within 30 days of receiving them if they are unused and in their original condition.

• Non-Returnable Items: Custom items and final sale products cannot be returned.

How to Return an Item

  1. Contact Us: Email us at godsmovement77@gmail.com with your order number and the product you wish to return.
  2. Return the Item: Pack the item securely in its original packaging along with the receipt or order number, and send it to the following address: USPS P.O. Box [Your P.O. Box Number] Holt, Michigan, 48842 United States
  3. Shipping Costs: You are responsible for paying the return shipping costs unless the return is due to our mistake.

Refunds

• Processing Time: Refunds will be processed within 5-7 business days after we receive your returned item.

• Refund Method: Refunds will be issued to your original payment method. Shipping fees are not refundable, and customers are responsible for return shipping costs unless the return is due to our error.

Exchanges

• Replacement Items: If you need to exchange an item for a different size, color, or product, please email us at godsmovement77@gmail.com with your order number and the item you want to exchange.

• Return: Follow the instructions provided in your email to return the original item.

• Replacement: After receiving and inspecting the returned item, we’ll ship the replacement.

Damaged or Defective Items

• Report Issues: If your item is damaged or defective, contact us within 14 days of receiving it. We will offer a replacement or refund.

Contact Us

• If you have any questions, please reach out to us at godsmovement77@gmail.com

 

Thank you for shopping with God’s Movement!